Partner Manager - Platinum

Manage partner and customer service support functions while controlling Channel & Channel Partner Manpower attrition. Ensure completion of Business Planning with all active channel partners before the 8th of every month and drive capability building plans through timely trainings. Execute coverage programs including demand generation, customer-focused initiatives, and industry forum participations. Assist partners in large deal closures by accompanying them on customer calls, ensure Channel Policy adherence, and facilitate issue resolutions through partners and support teams. Present capabilities with solution architects to achieve Target EPPC and drive sales through channel partners. Monitor partner productivity, ROI, and competitive activities while maintaining segment-wise product focus to drive new business.