Partner Integration Lead
On-siteCary, North Carolina, United States
Job Summary
Lead end-to-end coordination of technical interfaces between partner products and the internal platform, acting as the primary point of contact during discovery, development, and testing phases. Maintain deep technical relationships with partner counterparts while facilitating clear communication between external teams and internal Engineering and Product departments. Track project timelines, manage status reports, and organize regular sync meetings to ensure deliverables and deadlines are met. Collaborate with support teams to triage interface issues and generate alternative solutions when integrations stall, including rescoping, resequencing, or proposing interim workarounds. Capture lessons learned to create reusable playbooks and process improvements. Serve as the critical bridge connecting external partners with internal teams to ensure seamless integration for dealers in construction, mining, and agriculture sectors.
Required Qualifications
- Strong ability to understand technical concepts (APIs, data flows, system logic) and explain them to non-technical audiences
- Experience in Project Management or Partner Operations, ideally in a software or technology-driven environment
- Exceptional organizational and coordination skills
- Strong written and verbal communication (essential for managing international stakeholders)
- A proactive approach to problem-solving and risk mitigation
- Resourcefulness and inventive thinking — comfortable working through ambiguity and finding a workable path when the standard approach falls short
- Constructive assertiveness: the confidence to challenge the status quo and influence stakeholders across internal and partner organizations, even without formal authority
- Bachelor's degree in computer science, Information Technology, Engineering, or a related field
- 5+ years of experience in roles such as Partner Success, Technical Project Management, or Business Analyst
- Proven track record of managing multi-stakeholder projects with high attention to detail
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.