Partner Cordinator (BG & BGLA)
$32,400–$32,400 year
HybridBrighton, England, United Kingdom
Job Summary
Support relationships with a portfolio of service partners and healthcare providers while monitoring performance through reporting, quality reviews, and operational audits. Coordinate queries to resolve issues quickly and organize operational meetings covering treatment approvals, complex cases, and claims administration. Identify process improvements to deliver measurable savings and ensure compliance with regulatory requirements. Build strong working relationships with internal teams, brokers, and providers across Bupa Global and Bupa Global Latin America. This role requires a Level 3 qualification and experience in international health insurance operations.
Required Qualifications
- A Level qualification, NVQ Level 3 in Management, or an equivalent qualification
- Experience within international health insurance, healthcare operations, provider management, sales support or a similar environment
- Excellent written and verbal communication skills
- Strong stakeholder management and relationship-building skills
- Good analytical and numerical skills
- The ability to review information, identify trends and make recommendations
- Strong organisational skills and attention to detail
- Experience resolving customer or business queries
- The ability to manage competing priorities in a fast-paced environment
- Confidence influencing and working with others, even where there is no direct reporting relationship
- An understanding of regulatory requirements and customer-focused outcomes
Desired Qualifications
- Fluency in Spanish
- Experience working in an international or multicultural environment
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