Partner Account Operation Manager (PAOM)

Partner Account Operation Manager (PAOM) responsibilities include managing operational relationships with large accounts and partners, conducting performance reviews, driving improvement plans, communicating process changes to customers/partners and internal teams, leading complex pricing negotiations and contract discussions, mentoring junior team members, and performing financial analysis and operational risk management. The role requires staying current with industry trends and technologies to provide strategic insights, identify opportunities for innovation and growth, and ensure regulatory compliance and ethical conduct in customer interactions. Proficiency in project management, data analysis, PowerBI, and automation is preferred; strong communication, cross-functional collaboration, and a growth-oriented mindset are essential.