Partner Account Manager
HybridKöln, North Rhine-Westphalia, Germany
Job Summary
Manage and nurture relationships with key partners through visits, emails, and calls to build multi-layered horizontal and vertical partnerships. Proactively identify and resolve complex operational and strategic blockers while negotiating exclusive deals to achieve exclusivity targets. Optimize the customer experience by addressing integration and booking issues, leveraging data insights to analyze partner performance and influence strategy. Collaborate with internal teams to align on strategic objectives and support partner success. Requires German fluency and business-level English, with a focus on B2B Customer Success and commercial negotiations.
Required Qualifications
- Bachelor's degree in Business, Marketing, Logistics, or a related field
- At least 7+ years of experience in Sales, Customer Success, or a related field
- German fluency
- business-level English
- Strong communication and persuasion skills
- Solid proficiency in Excel / Google Sheets and the GSuite
- A strong understanding of commercial negotiations and pricing strategies
- Great analytical skills
- The grit and drive to navigate challenges in a fast-paced environment
- Prior experience in B2B Customer Success
- German skills
Desired Qualifications
- Prior experience in the fitness or wellbeing industry
- experience using Salesforce and Metabase
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