Participant Support Coordinator
Hybrid · Carlton, Victoria, Australia
Carlton, Victoria, AustraliaHybridFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Coordinate participant support for AusIMM Online Courses, delivering high-quality assistance across enquiry channels, manage bookings and enrolments from enquiry to confirmation, prepare quotes and invoices, follow up on pending registrations and cancellations, maintain enrolment records in the CRM, assist with course delivery activities including LMS administration and virtual classroom support, and build positive relationships with participants and stakeholders.
Required Qualifications
- Experience in customer service or enrolments in a coordination role
- Strong communication skills
- Ability to manage competing priorities
- Attention to detail in records and administrative processes
- MS Office skills; experience with CRM systems such as Microsoft Dynamics is viewed favorably
- Experience using CRM systems and administering LMS/online course support
Additional Requirements
- Applications are open to those with full working rights in Australia
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.