Part Time Universal Banker I (Teller)
On-siteEdgar, Wisconsin, United States
Job Summary
Provide efficient, accurate teller services across in-person, phone, and digital channels while educating customers on digital tools and identifying financial needs. Process deposits, withdrawals, transfers, and cashier's checks; maintain cash handling, dual-control procedures, and vault/ATM support. Refer customers to Personal Bankers for deposit accounts, consumer loans, home equity loans, and credit cards. Resolve routine transaction discrepancies and fee questions within authority; escalate complex matters to leadership. Adhere to operational standards, security practices, and regulatory requirements including BSA/AML, KYC, OFAC, Reg CC, and Reg E. Collaborate in daily huddles to meet branch goals and assist with community outreach efforts. Work approximately 20-24 hours per week in a part-time capacity.
Required Qualifications
- High school diploma or equivalent
- 1+ years of cash‐handling and customer‐service experience
Desired Qualifications
- Prior banking or retail financial‐services experience
- Strong customer‐service, communication, and interpersonal skills
- Accuracy, attention to detail, and strong cash‐handling discipline
- Ability to identify customer needs and confidently make referrals
- Working knowledge of deposit products, digital tools, and basic banking services
- Ability to manage multiple tasks in a fast‐paced environment
- Proficiency with banking systems, digital platforms, and Microsoft Office
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