Part Time Teller
On-siteMcCordsville, Indiana, United States
McCordsville, Indiana, United StatesOn-sitePart TimeEnterprise
Part TimeEnterprise
Job Summary
Process a variety of customer interactions, delivering a unique experience aimed at improving financial wellbeing and creating loyalty. Educate customers on alternatives and banking opportunities during conversations, leveraging technology and tools to solve problems and refer as appropriate. Perform lobby engagement activities to connect with customers, position PNC products to meet their needs, and ensure teller and branch daily operations are completed efficiently and accurately. Adhere to all policies and procedures while demonstrating sound judgment within established limits.
Required Qualifications
- Appropriate knowledge, skills, and abilities for a role
- Customer Focused mindset: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
- Managing Risk capability: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
- Ability to apply product and procedural knowledge to solve customer's problems
- Ability to demonstrate sound judgment within established limits
- Ability to complete teller and branch daily operations and maintenance transactions in an efficient and accurate manner
- Accuracy and Attention to Detail
- Addressing Customer Needs
- Banking Products knowledge
- Digital Awareness
- Effective Communications
- Fraud Detection and Prevention
- Managing Multiple Priorities
- Problem Solving
- Understanding Customer Needs
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales Competencies
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.