Part Time Teller
$36,005–$60,008 year
On-siteDistrict of Columbia, United States
Job Summary
Process a variety of customer interactions, educate clients on financial alternatives, and identify banking opportunities during conversations to increase share of wallet. Perform lobby engagement activities to connect with customers and position PNC products while applying product knowledge to solve problems efficiently. Ensure teller and branch daily operations and maintenance transactions are completed accurately, adhering to all policies and procedures within established limits. Manage risk by assessing business objectives and preventing fraud while delivering a unique customer experience aimed at improving financial wellbeing. This part-time role at the Spring Valley branch in Washington, D.C., offers a base salary of $17.31–$28.85 with incentive eligibility and comprehensive benefits including medical, dental, vision, and 401(k) matching.
Required Qualifications
- Applicants may be subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
- Applicants must be able to leverage technology, tools and resources to educate customers on options for managing financial transactions.
- Applicants must apply product and procedural knowledge to solve customer's problems.
- Applicants must adhere to all policies and procedures, demonstrating sound judgment within established limits.
- Applicants must ensure teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
- Applicants must be Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Applicants must be Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- Applicants must demonstrate Accuracy and Attention to Detail.
- Applicants must demonstrate Addressing Customer Needs.
- Applicants must demonstrate Banking Products knowledge.
- Applicants must demonstrate Digital Awareness.
- Applicants must demonstrate Effective Communications.
- Applicants must demonstrate Fraud Detection and Prevention.
- Applicants must demonstrate Managing Multiple Priorities.
- Applicants must demonstrate Matrix Management.
- Applicants must demonstrate Problem Solving.
- Applicants must demonstrate Understanding Customer Needs.
- Applicants must demonstrate Accountability.
- Applicants must demonstrate Banking.
- Applicants must demonstrate Client Loyalty.
- Applicants must demonstrate Customer Experience (CX).
- Applicants must demonstrate Identifying Opportunities.
- Applicants must demonstrate Leveraging Technology.
- Applicants must demonstrate Proactive Sales Competencies.
- This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA).
Desired Qualifications
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
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