Part Time Teller
On-siteCarmel, Indiana, United States
Carmel, Indiana, United StatesOn-sitePart TimeEnterprise
Part TimeEnterprise
Job Summary
Deliver a unique customer experience by processing interactions, educating clients on financial alternatives, and identifying banking opportunities during meaningful conversations. Perform lobby engagement activities to connect with customers, position PNC products to meet their needs, and solve problems using product and procedural knowledge. Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately while adhering to all policies and procedures. Manage risks associated with business objectives and activities to support the Enterprise Risk Management Framework.
Required Qualifications
- Appropriate knowledge, skills, and abilities for a role
- Customer Focused mindset: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
- Managing Risk capability: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
- Sound judgment within established limits
- Efficient and accurate completion of teller and branch daily operations and maintenance transactions
- Accuracy and Attention to Detail
- Addressing Customer Needs
- Banking Products knowledge
- Digital Awareness
- Effective Communications
- Fraud Detection and Prevention
- Managing Multiple Priorities
- Problem Solving
- Understanding Customer Needs
- No university / college degree required
- High school diploma, GED, or any significant experience or product knowledge not required
- Comparable combination of education, job specific certification(s), and experience (including military service) may be considered in lieu of a degree
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales Competencies
- Prior experience (not required but listed under skills/competencies context)
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