Part-Time Teller
$37,440–$54,517 year
On-siteHamburg, New York, United States
Job Summary
Part-Time Teller at M&T Bank in Hamburg, NY, focusing on delivering branch customer experience through in-branch transactions, lobby management, and digital engagement. Responsibilities include processing a variety of financial transactions, adhering to branch policy, addressing escalated account services issues, logging customer complaints, transitioning sales opportunities to banking partners, and performing branch-related operational activities (e.g., cash ordering, vault, ATM, wire transfers) while maintaining internal controls and compliance with AML/BSA/KYC requirements. The role emphasizes customer service, empathy, digital fluency, risk awareness, and collaboration to support the bank’s brand and community presence.
Required Qualifications
- High school diploma or equivalent (GED)
- Minimum of 6 months customer service experience, including data entry and/or cash handling
- Proven verbal communication skills
- Proven interpersonal skills
- Proven ability to demonstrate exceptional customer service
- Well-organized
- Proven time management skills
- Proven prioritization skills
- Proficient with internet user-level technology
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