Part- Time Teller
$37,440–$54,517 year
On-siteWilliamsville, New York, United States
Job Summary
Process financial transactions accurately following Bank Policy while balancing cash, managing vaults, and handling ATM and wire transfer activities. Educate customers through digital demonstrations, identify self-service opportunities, and take ownership of escalated account service issues until resolution. Log all customer complaints in the appropriate system and transition sales opportunities to banking partners. Complete Consumer AML, BSA, and KYC activities while adhering to compliance and operational risk controls. Actively engage in lobby management, greeting customers and proactively addressing immediate needs.
Required Qualifications
- High school diploma or equivalent (GED)
- Minimum of 6 months customer service experience
- Experience with data entry
- Experience with cash handling
- Proven verbal communication skills
- Proven interpersonal skills
- Proven ability to demonstrated exceptional customer service
- Well-organized
- Proven time management skills
- Proven prioritization skills
- Proficient with internet user-level technology
Desired Qualifications
- Bilingual based on branch needs
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