Part-Time Shift Lead - Orlando, FL
On-siteOrlando, Florida, United States
Job Summary
Lead the shift experience by cultivating Dutch Bros atmosphere and standards, ensuring Broistas meet all expectations while solving problems on the floor. Model and meet all Broista role expectations through operational and cultural training, covering the Manifesto during new hire training. Manage the team by preparing staff for specials, maintaining energy and attitude, and handling hard tasks like counting tills, bank deposits, and restocking to support the Shop Manager. Communicate wins and improvement opportunities to shop leaders while adhering to all policies in the Shift Lead Field Guide. Maintain a Food Handler Permit and complete mandatory training and knowledge tests. Work flexible shifts including early mornings, evenings, and weekends, with availability for a minimum of 20 hours per week as part-time or 32 hours as full-time.
Required Qualifications
- No disciplinary action for the past 90 days
- Successfully completed the most recent flowcheck (90% score or better) and on time
- Ability to complete, pass and maintain mandatory certificates, training, and knowledge tests under the Dutch Bros required standards for company policies and federal, state, and/or local regulations
- A prerequisite to employment is to obtain and maintain a Food Handler Permit/Certification as required based on state/local regulations
- Availability to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends
- Must be able to work shift lead shifts and be present at shop meetings and culture building events
- Must demonstrate all Broista Levels of Leadership expectations (anchors and level-up arrows)
- Excellent emotional intelligence
- Great understanding of people
- Unshakeable attitude
- Resilience
- Optimism
- Constant clarity of vision at near and/or far distances
- Constant cash handling requiring mental math
- Constant talking, expressing, or exchanging ideas by means of verbal communication
- Constant standing/walking, up to 10 hours at a time
- Occasional stooping, kneeling, or crawling
- Occasional pushing, pulling, lifting, or carrying up to 65 lbs
- Possible exposure to extreme heat and/or cold temperatures
- Occasional ascending or descending on ladders and ramps
- Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine
- Constantly receiving detailed information through oral communication
Desired Qualifications
- 6 months of Broista experience at Dutch Bros
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