Part-Time Service Coordinator
On-sitePlymouth, Minnesota, United States
Job Summary
Answer incoming phone calls, schedule customer appointments, and coordinate calendars while working directly with clients throughout every project phase. Communicate with field personnel and service technicians to resolve questions and concerns, then maintain accurate records in company software. Prioritize daily responsibilities by managing multiple projects simultaneously and ensuring timely follow-up on tasks. Assist the team with administrative and customer service support as needed. This role requires strong organizational skills and proficiency with Microsoft Office, with a preference for candidates having prior customer service or scheduling experience. Join a friendly, fast-paced team where no two days are the same.
Required Qualifications
- Excellent customer service skills and a genuine desire to help people
- Strong organizational and multitasking abilities
- Exceptional written and verbal communication skills
- Attention to detail and strong follow-through
- Problem-solving skills and the ability to remain calm under pressure
- Proficiency with Microsoft Office, including Word and Excel
- Ability to work effectively both independently and as part of a team
Desired Qualifications
- Previous customer service, scheduling, administrative, or coordinator experience preferred
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