Part Time Sales Team Leader - Bee Cave, TX

Job Summary

Required Qualifications

• •High school degree or equivalent
• •Minimum 1-year retail or customer service experience
• •Previous supervisory experience
• •Ability to competently perform all the essential duties of the position
• •Demonstrated commitment to effective customer service delivery
• •Integrity
• •Ability to work productively as a member of a team or work group
• •Must be able to multitask in a fast-paced environment
• •Must be able to effectively lead and coach others
• •Must be able to effectively manage and direct personnel
• •Must be able to resolve guest issues effectively
• •Must be able to monitor and approve guest's returns in accordance with retail policies
• •Must be able to monitor associates guest service levels
• •Must be able to prepare and review supply order from the JAC warehouse
• •Must be able to perform leadership responsibilities for store opening and closing duties
• •Must be able to provide leadership and training to associates
• •Must be able to coordinate regular associate training
• •Must be able to delegate assignments to Associates
• •Must be able to assist in the annual inventory process
• •Must be able to assist in inventory cycle counting
• •Must be able to assist in inventory adjustments
• •Must be able to handle shipping and receiving of merchandise
• •Must be able to follow company procedures
• •Must be able to notify the appropriate retail and corporate when inventory issues are discovered
• •Must be able to participate and assist in conducting regularly scheduled store meetings
• •Must be able to implement plans to effectively participate in company special events and/or promotions
• •Must be able to develop and conduct team building activities
• •Must be able to monitor product trends and changes in retail
• •Must be able to communicate to District Manager
• •Must be able to operate all service equipment including polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals
• •Must be able to train staff to operate all service area equipment and small tools
• •Must be able to ensure product care services meet/exceed operational standards
• •Must be able to perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters
• •Must be able to assist store management in maintaining company standards for overall store presentation
• •Must be able to process employee purchases in the absence of Store Manager or Assistant Manager or Co-Manager
• •Must be able to ensure company security procedures are used to protect assets
• •Must be able to review/creates employee schedules in the absence of Store Manager or Assistant Manager or Co-Manager
• •Must be able to approve store schedules ensuring schedule follows operational, and budgetary guidelines
• •Must be able to ensure customer service levels are met
• •Must be able to consistently demonstrate strong written and verbal communication skills
• •Must be able to demonstrate a strong attention to detail
• •Must be able to demonstrate a high degree of organizational skills
• •Must be able to observe all safety regulations
• •Must be able to participate in all safety training
• •Must be able to report all unsafe conditions to the appropriate company personnel
• •Must be able to adhere to all company policies including attendance guidelines
• •Must be able to adhere to Freedom from harassment policies
• •Must be able to adhere to all electronic communication guidelines
• •Must be able to assume lead role in absence of other leadership team members
• •Must be able to build and maintain effective relationships with internal and external stakeholders
• •Must be able to collaborate with the team, both departmental and with cross functional teams
• •Must be able to establish a high level of trust and credibility throughout the organization
• •Must be able to assist in other areas as assigned by supervisor
• •Must be able to pass a background check
• •Must be able to pass an alcohol, controlled substance, and illegal drug screen that meets Company standards

Desired Qualifications

• •High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred
• •Previous supervisory experience is preferred
• •Equivalent education/experience