Part-Time Retail Sales Associate
On-site · Miami Beach, Florida, United States
Job Summary
Retail Sales Associates at Surterra Wellness in Miami Beach provide expert cannabis recommendations, discuss therapy goals, product effects, dosing, and administration; participate in patient intake and maintain records; process orders via POS; ensure privacy and HIPAA compliance; escalate conflicts to build long-term patient relationships; maintain store cleanliness and deliver best-in-class customer service; role emphasizes knowledge of cannabis products, regulatory compliance, and a fast-paced retail environment.
Required Qualifications
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- Must be flexible regarding work schedule, including evenings, weekends, and holidays
- 1 year in Retail or a related industry where customer service is critical
- Constantly operating a computer and other office machinery
- Strong attention to detail and ability to multitask and manage time effectively
- Excellent communication and organizational skills
- Ability to manage difficult situations and resolve in a timely and professional manner
- Microsoft Office Suite proficient level
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