Part-Time Retail Banker- Columbia
$31,200–$35,360 year
On-site · Columbia, Illinois, United States
Job Summary
Part-Time Personal Banker at Dieterich Bank in Columbia, IL. Responsibilities include assisting customers with new account setup, deposits/withdrawals, payments, online banking assistance, fraud questions, address changes, and promoting bank products and services while maintaining confidentiality and delivering excellent customer service. Requires 1-3 years of face-to-face customer service experience (banking preferred), an associate degree (preferred), strong communication and teamwork skills, and reliability to work Saturdays on a rotating basis. Proficient with Microsoft Office and online banking; comfortable helping customers navigate digital tools and channels. The role emphasizes community banking, customer relationship building, and supporting colleagues across departments.
Required Qualifications
- 1-3 years of experience in face-to-face customer service, preferably in banking
- Associate Degree in business or related field preferred
- Must be dependable and able to work Saturdays on rotation
- Excellent communication skills; consultative skills to identify client financial needs; ability to communicate with customers face-to-face or by phone
- Proficient in Microsoft Office and online banking apps
- Demonstrated integrity, value, service excellence, and teamwork
- Ability to work well in a team and assist other departments as needed
- Detail-oriented with strong organizational skills
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