Part-Time Receptionist
$31,200–$31,200 year
On-siteLarapinta, Northern Territory, Australia
Job Summary
Answer incoming phone calls, direct enquiries to the correct departments, and greet visitors professionally upon arrival. Manage visitor check-in, sign-out, and meeting room availability while acting as a concierge for high-priority guests. Process inbound leads via phone, email, or web, accurately entering them into the CRM and assigning them to appropriate team members. Assist with light administrative tasks including warranty registrations, database checks, and office supply restocking. Coordinate Fork Force's national internal events across five branches, handling planning, logistics, and day-of execution for approximately four to five events per year. Work onsite at the Brisbane HQ in Larapinta, four to five hours daily Monday to Friday, with flexibility for earlier starts and occasional interstate event support.
Required Qualifications
- Completion of Year 12
- 2+ years' experience in a receptionist, front-of-house or customer-facing administrative role
- Experience using a CRM platform or customer database
- Exposure to inbound call handling, visitor management or basic lead allocation
- Onsite role based at Fork Force Brisbane HQ in Larapinta
- Required availability is 4–5 hours per day, Monday to Friday, ideally starting at 7:30am
- Some flexibility required for earlier starts, event setup, or overflow support
- Occasional interstate event coordination support required (remote only – no travel expected)
Desired Qualifications
- administration, customer service or events qualifications
- Experience coordinating small events, social functions or logistics
- Prior exposure to a fast-paced, B2B or industrial business environment
- Proven experience in service or customer-facing roles (automotive or aftermarket industry highly regarded)
- Strong communication, negotiation, and relationship-building skills
- A self-motivated and results-driven approach
- Ability to work independently while collaborating with internal teams
- Professional presentation and customer-first mindset
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