Part-Time Patient Representative (Front Desk)- Reserved Staffing- 24 hours weekly (47951)
On-siteCharlotte, North Carolina, United States or Southpark, Ohio, United States
Job Summary
Welcome and check in patients, verify insurance, and schedule appointments while managing the front desk. Enter demographics into the EHR, process check-outs, collect payments, and assist with kiosk usage. Monitor phone messages, maintain work queues, and keep lobby areas organized. Scan documents, index records, and support clinical teams with administrative tasks like organizing mail. Work onsite Monday through Friday from 8 a.m. to 5 p.m., with occasional opening or closing rotations. Requires a high school diploma, three years of customer service or medical office experience, and proficiency with EMR systems. Join CEENTA, the premier ENT group in the Carolinas, to provide compassionate patient care in a collaborative clinical environment.
Required Qualifications
- High school diploma or equivalent
- A minimum of 3 years of prior experience in customer service or a patient‐facing medical office role
Desired Qualifications
- Associates degree or higher
- Strong communication skills—professional, clear, and courteous
- Proficiency with EMR systems, Microsoft Office, and office equipment
- Ability to multitask in a fast‐paced environment while maintaining accuracy and a positive attitude
- Ability to handle confidential information with professionalism
- Travel between offices/clinics in the Greater Charlotte area as needed
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.