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R1 RCMPosted 1 month ago

Part Time Patient Customer Service Representative

$33,280–$43,888 year

On-siteTremonton, Utah, United States

Part TimeEnterprise

Job Summary

Answer phones and work on computers to intake patient information in a busy hospital environment. Collect details across multiple screens between physician and nurse check-ins while typing quickly to match patient speech speed. Assist patients with registration, often on your feet, by listening with compassion to address fears and build rapport during interactions. Handle emergent clinical care interruptions and manage variations in health plans through training. You will work in a fast-paced setting requiring quick study of technology and accurate data entry.

Required Qualifications

  • High School Diploma or GED
  • Must be able to type
  • Must be able to answer phones
  • Must be a confident multi-tasker
  • Must be a quick study with technology
  • Must be prepared to see illness and injuries
  • Must be up to date on all vaccinations
  • Must pass a drug test
  • Must pass a background check

Desired Qualifications

  • Excellent customer service experience
  • Medical experience

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