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R1RCM3 weeks ago

Part Time Patient Customer Service Representative

$33,530–$48,373 year

On-site · Baltimore, Maryland, United States

Type
Part Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise

Job Summary

Part Time Patient Customer Service Representative in the Patient Registration unit at Ascension St. Agnes Hospital (Baltimore). Responsibilities include guiding patients through the registration process, answering questions with confidence and compassion, gathering accurate information quickly, building trust with patients who may be anxious or overwhelmed, and navigating diverse insurance plans with training provided. The role emphasizes front-line patient interaction across computer systems, phones, and in-person encounters, with a focus on delivering calm, helpful service and supporting clinicians and emergency staff. Prior healthcare experience is not required as training is provided, and the position offers a pathway to growth within healthcare. Shift is Part Time / PRN; base pay range is $16.12-$23.21 per hour in the US.

Required Qualifications

  • High School Diploma or GED
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$34k – $48k / yr

Part Time Patient Customer Service Representative · R1RCM

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