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Optum1 week ago

Part Time Patient Access Representative Associate

$33,592–$59,904 year

On-site · Minneapolis, Minnesota, United States or Plymouth, Minnesota, United States

Type
Part Time
Level
Entry Level
Education
Not Specified
Company size
Enterprise

Job Summary

Part Time Patient Access Representative Associate greets patients in person, collects demographic and insurance information, checks in and interviews patients to complete paperwork, verifies insurance eligibility, assists with scheduling and financial assistance programs, collects co-pays/deductibles, documents in the electronic medical record, resolves registration issues, provides customer service for inbound/outbound calls, and may mentor other staff. Requires ability to navigate EMR systems, knowledge of registration processes, and flexibility to work a biweekly rotating schedule in a hospital/office setting.

Required Qualifications

  • 6+ months of customer service experience in an office/hospital setting
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work the following biweekly rotating schedule
  • Must be 18 years of age OR older

Desired Qualifications

  • 6+ months of customer service experience in an office/hospital setting
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work the following biweekly rotating schedule
  • Must be 18 years of age OR older
  • Revenue cycle experience (preferred)
  • Epic experience (preferred)
  • General office experience (preferred)

Additional Requirements

  • None specified
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$34k – $60k / yr

Part Time Patient Access Representative Associate · Optum

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