Part-Time (On-Call) Service Liaison
On-siteSalt Lake City, Utah, United States
Job Summary
Execute daily MEPS Support Services operations, managing applicant check-ins, orientations, and checkouts while verifying lodging and kitchen facility compliance. Coordinate with military representatives, hotel staff, and transportation providers to resolve issues regarding applicant conduct, services, and processing. Forecast daily support needs, track performance metrics, and complete required reports to ensure safety, quality, and procedure compliance. Maintain high customer satisfaction through effective communication and independent problem-solving. This part-time on-call role supports the Military Entry Processing Station Task Order, requiring U.S. citizenship and strong customer service skills.
Required Qualifications
- High school diploma or GED
- U.S. citizenship
- Ability to obtain and maintain any necessary facilities credentials/authorization
Desired Qualifications
- Military or Department of Defense experience
- Minimum of one to three years of customer service experience
- Strong interpersonal conflict resolution skills
- Strong problem-solving skills
- Ability to read, interpret, and communicate effectively regarding documents, reports, and correspondence
- Proficient in basic math
- Strong working knowledge of Microsoft Excel, Outlook, and basic internet navigation
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