Part-Time Night Auditor
On-site · Louisville, Kentucky, United States
Job Summary
Part-Time Night Auditor responsible for verifying all guaranteed arrivals and credit card validity, managing front desk tasks (including listing day-use rooms as dirty for housekeeping, explaining hotel amenities, and collecting guest information for potential new accounts), addressing guest inquiries and complaints, supporting maintenance to unblock issues with rooms, ensuring rollaway beds/cribs are correctly listed, documenting guest accidents and completing maintenance logs, maintaining a clean and organized front desk, greeting guests warmly, and covering other duties as assigned. Requires attention to detail, knowledge of local area and hotel procedures, and strong customer service skills.
Required Qualifications
- High School diploma/GED required
- Customer service experience required
- Experience handling cash, credit card procedures, and use math concepts
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