Part-Time IT Technician-Charlotte

Part-time IT Technician provides hands-on technical support to faculty, staff, and students at assigned TMSA campus(es). Responsibilities include day-to-day maintenance, troubleshooting, and operation of school technology infrastructure (devices, networks, audio-visual systems, classroom technology). Works under the Operations Manager and coordinates with central IT to ensure technology is functional and secure. Essential duties include first-line technical support for hardware, software, and network issues; diagnosing and resolving issues with computers, Chromebooks, tablets, printers, projectors, and interactive boards; device setup/configuration/deployment; routine maintenance and antivirus management; asset/inventory management; basic network troubleshooting; configuring and supporting Google Workspace, Schoology, and SMART Boards; providing technology orientations; ensuring compliance with FERPA/COPPA; reporting security incidents; and maintaining physical security of technology assets. Qualifications emphasize a high school diploma or GED, an associate’s degree or vocational IT certification (preferred), relevant certifications (plus), and at least 1 year of IT support experience in a K-12 environment. The role is primarily on-campus in Charlotte, NC, with occasional physical requirements and flexible scheduling during peak periods.