Part-Time Innkeeper | RESET Joshua Tree | Twentynine Palms, CA
On-siteTwentynine Palms, California, United States
Twentynine Palms, California, United StatesOn-sitePart TimeLarge
Part TimeLarge
Job Summary
Greet and assist guests upon arrival, manage reservations and room assignments, and handle check-in/check-out processes. Prepare and serve high-quality coffee, espresso drinks, and specialty beverages while maintaining stock and equipment. Set up dining areas, take orders, and ensure tables are cleared and reset. Balance responsibilities across the front desk, dining, and café areas, especially during peak hours. Coordinate with the kitchen, housekeeping, and other departments to ensure seamless operations. Adhere to all food safety, hygiene, and hotel safety protocols to maintain a clean, safe environment.
Required Qualifications
- Previous experience in hospitality, food & beverage, or customer service
- Strong multitasking abilities
- Exceptional customer service skills
- Attention to detail
- Friendly and professional demeanor
- Ability to work independently and as part of a team
- Genuine desire to exceed guest expectations
- Maintain professional appearance adhering to the hotel's dress code
- Always wear appropriate uniform and name tag
- Exhibit a welcoming and professional demeanor
- Greet guests promptly with a smile and assist with inquiries
- Address guest needs promptly, anticipate their preferences, and resolve issues with tact
- Ensure a positive guest experience in all interactions
- Balance responsibilities across the front desk, dining, and café areas, especially during peak hours
- Coordinate with the kitchen, housekeeping, and other departments to ensure seamless operations
- Adhere to all food safety, hygiene, and hotel safety protocols to maintain a clean, safe environment
- Maintain a working knowledge of liquors, wines, beer, ports, cognacs and specialty drinks
- Have the ability to recommend and advise guests on wines and spirits while providing a high quality, efficient beverage service that adds to a superior guest experience and is in accordance with licensing regulations associated with alcoholic beverages
- Ensure proper pouring, mixing, blending of drinks
- Know our menu and product
- Reflect knowledge, experience and reputation as a bar professional
Desired Qualifications
- Familiarity with point-of-sale systems
- Familiarity with reservation systems
- Familiarity with espresso machines
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