Part Time - Front Desk / Concierge - Downtown Austin
$43,680–$45,760 year
On-siteAustin, Texas, United States
Job Summary
Greet residents, guests, and vendors while managing building access and coordinating authorized vendor entry. Assist with daily requests, respond to concerns and emergencies, and escalate issues as needed. Log packages, deliveries, and daily activity accurately in BuildingLink. Maintain strict confidentiality and uphold resident privacy at all times. Contribute ideas to enhance services and support relations through timely follow-up. Provide warm, professional service in a luxury multifamily environment while adhering to Friday and Saturday hours from 7:30 am to 4:00 pm.
Required Qualifications
- High school diploma or equivalent
- Flexibility to work varying schedules, including weekends and holidays
Desired Qualifications
- Prior experience in hospitality, luxury residential, concierge, or customer service roles
- Strong customer service and hospitality knowledge, ideally in a luxury environment
- Excellent communication and interpersonal skills
- High attention to detail and ability to multitask independently
- Comfort using technology such as email and concierge or property management systems
- Professional judgment, discretion, and a calm, solution-oriented mindset
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