Part- Time Front Desk Clerk
On-siteRaleigh, North Carolina, United States
Job Summary
Assist guests efficiently, courteously, and professionally by handling mail and messages while maintaining high service standards. Promptly address guest concerns or issues to ensure satisfaction and respond quickly to incoming calls, lobby visitors, and team members needing assistance. Post guest charges, collect payments, and follow all cash handling procedures. Maintain full knowledge of hotel safety and emergency procedures while engaging with various departments and management regarding guest comments. This part-time role requires a proactive, responsive, and caring personality with a winning attitude. Competitive wages are offered, with full-time associates eligible for medical, dental, vision, life insurance, 401K, and tuition assistance.
Required Qualifications
- Passion to serve others
- Keen sense of being proactive
- Responsive
- Caring
- Enjoy engaging with others
- Winning personality
- High sense of responsibility
- Full knowledge of hotel safety and emergency procedures
Desired Qualifications
- Great communicator to various departments and management on guest comments and concerns
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