Part Time Front Desk Associate - Holiday Inn Express South Burlington Downtown
On-site · South Burlington, Vermont, United States
Job Summary
Part-time Front Desk Associate responsible for guest registration, reservations, and providing local area information; manage front desk operations, check-in/check-out, and billing; maintain knowledge of hotel policies and events; coordinate with Housekeeping; deliver exceptional guest service; bilingual English/Spanish preferred; must be able to work a 7-day rotational schedule including nights, weekends, and holidays.
Required Qualifications
- One year of related experience, hotel preferred
- Prior Brand experience preferred
- Bilingual - English/Spanish
- Excellent verbal and written communications skills
- Strong organizational skills and attention to detail
- Superior interpersonal and customer service sills
- Familiarity with local area, ability to provide directions and maps to local attractions and destinations
- Proficient with Microsoft Office Suite and common computer software programs
- Ability to learn computer software programs and operate property management system
- Willingness to work 7-day rotational work schedule including nights, weekends, and holidays
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