Part Time - Front Desk Agent - ZYYMA
$36,171–$37,565 year
On-siteWisconsin, United States
Wisconsin, United StatesOn-sitePart Time$36,171–$37,565 yearHOSPITALITYEnterprise
Part TimeEnterpriseHOSPITALITY
Job Summary
Welcome guests by acknowledging IHG Rewards Club members and returning guests, then manage bookings, up-selling opportunities, and cash or credit transactions. Check guests in and out swiftly, handling IDs, room keys, and safety deposit boxes while recording preferences and addressing messages, requests, and concerns. Act as a trusted contact for issues like bills or local knowledge, report incidents following safety procedures, and assist with ad-hoc duties. This part-time role requires flexibility for night, weekend, and holiday shifts, with an hourly rate of $17.39 to $18.06.
Required Qualifications
- Flexibility - night, weekend and holiday shifts are all part of the job.
- Fluency in the local language
- Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
- You'll have a high school diploma or qualification
- Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
- Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Desired Qualifications
- A college or university degree would be a bonus, but not essential.
- Experience - ideally, you'll have spent at least one year in a front desk or guest service position.
- Fluency in the local language - extra language skills would be great, but not essential.
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