Part Time - Front Desk Agent - ZYSOA
On-siteColorado, United States
Colorado, United StatesOn-sitePart TimeHOSPITALITYEnterprise
Part TimeEnterpriseHOSPITALITY
Job Summary
Check guests in and out, manage bookings and up-selling opportunities, and handle cash and credit transactions. Acknowledge IHG Rewards Club members and returning guests, record preferences, and respond to messages, requests, and concerns. Provide local insights, assist with bill issues, and report incidents while adhering to safety procedures. Maintain a professional appearance as a brand ambassador and assist with ad-hoc duties. Work varying shifts across a 7-day period, including weekends, evenings, and public holidays.
Required Qualifications
- Flexibility - night, weekend and holiday shifts are all part of the job.
- Fluency in the local language
- Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
- You'll have a high school diploma or qualification
- Experience - ideally, you'll have spent at least one year in a front desk or guest service position
- Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
- Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Desired Qualifications
- A college or university degree would be a bonus, but not essential.
- extra language skills would be great, but not essential
- Experience - ideally, you'll have spent at least one year in a front desk or guest service position
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