Part-Time Front Desk Agent

Greet and register guests, handle check-ins and check-outs, and answer phones adhering to proper etiquette. Process reservations, cancellations, and walk-ins while managing cash, checks, and credit card validations. Post charges to guest bills, collect payments, and ensure all departments remain balanced at shift end. Log pertinent information in the Pass On Log, communicate with housekeeping regarding special requests, and transmit guest messages confidentially. Move luggage up to 30 pounds and maintain the cleanliness of the front desk and back office areas. Adhere to hotel policies, emergency procedures, and brand standards while remaining flexible with a schedule that includes nights, weekends, and holidays.