Part Time Floor Leader - Woodfield Mall
$38,896–$38,896 year
On-site · Schaumburg, Illinois, United States
Job Summary
Part Time Floor Leader at Woodfield Mall leads and inspires a team of sales associates on the shop floor to achieve and exceed sales goals while delivering a world-class customer experience. Responsibilities include coaching using StoreForce dashboard results, conducting product demonstrations, educating customers on Lush brand values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging), leading training sessions, and ensuring store operations such as opening/closing, cash handling, and stock tasks are executed with excellence. The role emphasizes brand education, DEIB engagement, team development, and maintaining a clean, organized, and visually appealing store to drive sales and customer satisfaction.
Required Qualifications
- Minimum 1 year of experience in customer service and sales
- Cash handling and opening/closing procedures
- Supervisory experience involving coaching, feedback, and training
- Problem-solving in day-to-day operations related to customer service
- Experience in a fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
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