Part Time Floor Leader - Conestoga Mall
$41,184,000–$41,184,000 year
On-siteWaterloo, Ontario, Canada
Job Summary
Drive sales and lead a team of sales associates on the shop floor by coaching, providing feedback, and adjusting shop floor structure to meet and exceed goals. Manage cash handling, opening/closing registers, reconciling drawers, and preparing nightly deposits while ensuring store compliance with company standards. Train peers on sales techniques and product knowledge, maintain visual merchandising, and foster a culture of DEIB through open communication and collaboration. Work 20-29 hours weekly with a flexible schedule accommodating evenings, weekends, and holidays. Requires minimum one year of supervisory experience and passion for skincare and ethical business.
Required Qualifications
- Minimum 1 year of experience in customer service and sales
- Minimum 1 year of experience in cash handling and opening/closing procedures
- Minimum 1 year of supervisory experience involving coaching, feedback, and training
- Minimum 1 year of problem-solving issues related to customer service in day-to-day operations
- Minimum 1 year of a fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Desired Qualifications
- Experience with consultation-based customer service models
- Experience analyzing sales metrics
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French or other languages
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