Part TIME ECOMM SL - E-Commerce Shipping Associate
On-siteVancouver, British Columbia, Canada
Vancouver, British Columbia, CanadaOn-sitePart TimeEntry LevelLarge
Part TimeEntry LevelLarge
Job Summary
Process and fulfill online orders efficiently, pack shipments following company standards, and adjust orders for customer requests or product availability. Monitor order statuses, communicate delays via phone and messaging, and investigate shipping issues by coordinating with third-party logistics providers. Ensure proper documentation for all shipments and returns while maintaining a clean, safe workspace. This part-time role supports Sporting Life's mission to provide a seamless online shopping experience for customers seeking outdoor apparel, footwear, and equipment.
Required Qualifications
- Strong attention to detail and a commitment to accuracy in order processing
- Excellent communication skills to provide clear updates and solutions to customers
- Problem-solving abilities to quickly address shipping challenges and work with logistics providers to find solutions
- Ability to work efficiently in a fast-paced environment while meeting deadlines
- Basic computer skills and familiarity with order management systems and shipping platforms
- Physical capability to lift and move packages as needed
Desired Qualifications
- A passion for sports, fashion, and delivering outstanding customer experiences
- YOU live for the great Canadian outdoors and take pride in living the Sporting Life
- You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and camping and want to inspire our customers to do the same
- You believe in the spirit of team, adapting to the ever changing retail environment, being part of constant innovation and working alongside the best leaders, associates and vendors in the business
- We are looking for those who live what we sell every day and who celebrate the love of sport and an active way of living
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