Part Time Customer Service Specialist I at Santa Clara
$38,896–$38,896 year
On-siteSanta Clara, California, United States
Santa Clara, California, United StatesOn-sitePart Time$38,896–$38,896 year
Part Time
Job Summary
Greet customers, process sales transactions, and manage opening/closing procedures while maintaining a clean, safe sales floor. Assist with inventory, merchandising, and color-coded pull rotations to ensure proper product placement and rotation. Educate shoppers on donation programs and solicit feedback through satisfaction and ambassador surveys. Follow store policies, report safety hazards or non-compliance immediately, and perform other duties as requested. This entry-level retail position supports workforce creation and community economic independence at Goodwill of Silicon Valley.
Required Qualifications
- Knowledge of general arithmetic (adding/subtracting)
- Ability to follow directions and work cooperatively with others
- Basic ability to read and write in English
- Ability to maintain self-control and deal effectively with the public and work in cooperation with co-workers
- Ability to tactfully explain decisions or present information clearly, as it pertains to store policies
- Ability to perform arithmetic, and count money/change quickly and accurately
- Ability to learn and accurately perform opening/closing procedures, cash register operation and related paperwork quickly and accurately as they pertain to store operations
- Ability to coordinate hand-eye-foot movements to safely handle and/or move merchandise to minimize damage, eliminating hazards and accidents/injuries
- Ability to move hands and fingers quickly to count money/change and operate cash registers
- Ability to accept directions, follow procedures and perform both repetitive and varied duties without loss of composure or efficiency
- Ability to understand and communicate clearly in English
- Lifting 30 lbs maximum with frequent lifting and/or carrying objects weighing up to 10lbs
Desired Qualifications
- Retail sales and /or cash handling experience
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