PART-TIME CUSTOMER SERVICE REPRESENTATIVE TAX ASSESSOR-COLLECTOR’S OFFICE (2 VACANCIES)
$27,040–$27,040 year
On-siteBrownsville, Texas, United States
Job Summary
Answer customer questions regarding motor vehicle registration, property tax bills, and homestead exemptions while guiding applicants through required forms and procedures. Resolve concerns and provide information on delinquent payment agreements and disability placards. Sort and distribute incoming mail, deliver checks to the County Auditor and Treasurer, and process outgoing mail. Maintain a positive attitude when responding to complaints and refer complex issues to managers. Perform clerical tasks including sorting payments, stubs, and documents between offices. Requires a valid Texas driver's license, no criminal record, and ability to work weekends and holidays.
Required Qualifications
- Valid Texas Driver's License
- Must provide a no criminal record report
- Personable and attentive
- Strong interpersonal skills
- Strong verbal communicator in English and Spanish
- Knowledge of Texas Motor Vehicle Registration Regulations
- Knowledge of Texas Property Tax Laws
- Is able to exercise considerable independent judgment and initiative in applying standards to a variety of work situations
- Is able to effectively express ideas in written form
- Is able to exercise tact and courtesy in contact with taxpayers, attorneys, business representatives and the general public
- Is able to establish and maintain effective working relationships as necessitated by work assignments
- Computer Literate
- Is able to operate a variety of machinery and equipment including computers, typewriters, calculator, copiers, facsimile machines, etc
- Ability to lift, carry and set up equipment up to 50 pounds
- Visual acuity
- Speech and hearing
- Hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
- Subject to working after-hours, weekends and holidays
- Subject to working outdoors in hot, cold, humid, windy or dry conditions
- Ability to stand for long periods of time
- Ability to walk
- Ability to sit
- Ability to perform repetitive motion
- Ability to reach
- Ability to climb stairs
- Ability to bend
- Ability to stoop
- Ability to kneel
- Ability to crouch
- Ability to crawl
- Ability to push
- Ability to pull
- Ability to balance
- Ability to perform client/customer contact
- Ability to squat
- Ability to be assigned and/or transferred to other inter office departments and/or Branch Tax Offices throughout the county
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