PART TIME Customer Service Representative
$27,040,000–$28,080,000 year
On-siteArlington, Texas, United States
EXPIREDArlington, Texas, United StatesOn-sitePart Time$27,040,000–$28,080,000 yearLarge
Part TimeLarge
Job Summary
Handle inbound and outbound calls from customers and perform customer verifications regarding flood products and services. Effectively communicate with clients via telephone, email, and fax to respond to inquiries, obtain relevant information, and resolve complaints. Assist with identifying root causes, explain solutions, and direct unresolved issues to designated resources while making effective notes on order changes. Work in a call center environment to meet tight deadlines, multitask, and maintain quality standards. Submit applications and provide proof of work authorization.
Required Qualifications
- Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
- High school diploma, general education degree or equivalent
- Knowledge of customer service principles and practices
- Proficiency in the Microsoft software products, Excel, Word and Outlook
- Excellent communication skills
- Attention to detail and accuracy
- Problem-solving skills and problem analysis
- Ability to multi-task, organize, and prioritize, research and resolve issues in a timely and effective manner
Desired Qualifications
- One (1) year of customer service experience preferred
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