Part Time Customer Service
On-site · Newark, Delaware, United States
Job Summary
Part-time Customer Service Representative at David’s Bridal focused on delivering a Five-Star customer service experience across phone, virtual chats, and in-person interactions. Responsibilities include welcoming customers, managing customer flow, assisting with alterations and personalization options, inventory management, processing transactions at cash wrap, supporting promotions and visual updates, and maintaining store standards to ensure a flawless shopping experience. The role emphasizes clear communication, problem solving, empathetic and professional customer interactions, and contributing to customer satisfaction and loyalty. Requires a high school diploma or equivalent and prior retail experience is preferred, with the position based in Newark, Delaware, in-person.
Required Qualifications
- High school diploma or equivalent
- 1-2 years retail experience (preferred)
- Strong communication and customer service skills
- Ability to stand/walk for extended periods and lift up to 25 pounds (as needed)
- Ability to work in a team and handle multiple tasks
- Experience with cash handling and POS systems (preferred)
- Familiarity with store operations and alterations services (preferred)
- Customer-focused attitude with problem-solving skills
- Ability to adapt to a fast-paced retail environment
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