Part Time Customer Service

Part Time Customer Service Representative (CSR) at David’s Bridal, focused on delivering a Five-Star Customer Service Experience across welcome desk, phone, virtual chats, and in-person interactions. Responsibilities include assisting with all customer interactions, managing customer flow using store systems, supporting alterations and personalization options, inventory procedures, cash wrap processes, and executing promotions and visual updates. The role emphasizes problem solving, conflict resolution, professional communication, adherence to dress code, and building long-term customer relationships to drive satisfaction and loyalty. Requires the ability to respond to questions with product and service information, collaboration with leadership and the alterations team, and maintaining a welcoming, empathetic, and customer-obsessed approach. Education requirement is a high school diploma or equivalent, with 1-2 years of retail experience in apparel or related environments preferred.