Part-Time Customer Service Associate - Westbury Branch
$43,680–$43,680 year
On-siteWestbury, New York, United States
Job Summary
Process customer transactions accurately and efficiently, including deposits, withdrawals, transfers, money orders, cash advances, cashiers' checks, and night drop bags. Reconcile cash drawers by counting and packaging currency and coins, while performing account services to all Dime customers. Respond to inquiries with in-depth product knowledge, support business development through in-branch sales and campaigns, and make decisions within your authority regarding overdrafts and overrides. Report under the Bank Secrecy Act requirements for CTRs and SARs, perform new account reviews for SOX 404 integrity, and cross-train on teller windows and banking platforms as needed. Work part-time hours at the Westbury Branch in Long Island with a minimum wage of $21 and maximum of $29.
Required Qualifications
- High School Diploma or equivalent
- Minimum 1 year retail banking experience
Desired Qualifications
- Prior experience as a Universal Banker, Relationship Banker, Customer Service Associate/Representative, Financial Service Associate
- Cash-handling experience
- Excellent customer service skills
- Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience
- Strong problem-solving skills to effectively uncover and resolve customer issues
- Thorough understanding of compliance and record keeping requirements
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