Part-Time Customer Experience Manager

Part-Time Part-Time Customer Experience Manager at Michaels in Augusta, GA. Lead front-end operations, manage omnichannel processes, and drive store performance by coaching the customer experience team, ensuring SOP adherence, and achieving KPIs. Responsibilities include assisting with cash reconciliation, bank deposits, inventory processes (including RTV and ASN), onboarding and developing team members, serving as Manager on Duty, maintaining shrink and safety programs, and participating in framing-related duties in stores without a dedicated Framing Manager. The role emphasizes customer service, teamwork, policy compliance, event planning, and cross-training in framing sales/production, with a focus on delivering a friendly, brand-aligned shopping experience and supporting store leadership.