Part Time Customer Experience Coordinator TJ Maxx Robinson
$29,640–$30,680 year
On-sitePittsburgh, Pennsylvania, United States
Job Summary
Oversee a team of Associates at the front of store, ensuring prompt, courteous customer service and promotion of loyalty programs. Lead by example by engaging with all customers, maintaining a clean and organized store, and addressing concerns promptly. Train and coach staff on front-end principles and personalizing the customer experience while assigning registers and coordinating breaks. Ensure adherence to all labor laws, policies, and procedures, and support store shrink reduction goals. This part-time role requires a flexible schedule including nights and weekends. Applicants need one year of retail experience and six months of leadership experience.
Required Qualifications
- Available to work flexible schedule, including nights and weekends
- 1 year retail experience
- 6 months of leadership experience
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
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