Part Time - Back End Clerk - Flexible
$35,360–$38,272 year
On-siteAmherst, New York, United States
Job Summary
Process customer returns by executing Return-to-Vendor and Return-to-Manufacturer processes, including documentation, packaging, and shipment preparation. Sort and disposition returned merchandise based on condition, maintain accurate records of all transactions, and assist with receiving shipments by unloading trucks and verifying merchandise against shipping documentation. Coordinate vendor credits and replacements, confirm inbound and outbound truck schedules, and complete daily and weekly operational reports. Support inventory accuracy through routine checks, manage items out for repair, and handle claims and inventory adjustments while following all safety procedures for material handling and hazardous materials. Maintain a clean, organized, and safe work environment and provide basic support for customer return inquiries.
Required Qualifications
- High school diploma or GED
- 1 year of experience processing and filing merchandise receiving paperwork
- 1 year of experience with store inventory receiving and administration
- 6 months of experience in warehouse data entry/bookkeeping
- 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment
- 6 months of retail experience accepting or processing returns
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