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UnitedHealth GroupPosted 1 week ago
EXPIRED

Part Time Associate Patient Care Coordinator - $2,000 Sign On Bonus forExternalCandidates

$33,280–$60,320 year

On-siteOconomowoc, Wisconsin, United States

Part TimeEntry LevelHigh School Or EquivalentLarge

Job Summary

Greet visitors and patients in person while communicating via telephone or video conferencing to uphold excellent customer service. Handle confidential information appropriately and follow all Switchboard departmental processes. Prioritize by assessing and analyzing information to identify immediate emergency needs and maintain current physician on-call schedules. Enter and update patient demographic and financial information, ensuring full registration early in the process. Obtain applications and forms, confirm signatures, and photocopy or scan documents as needed. Provide financial responsibility information, collect patient liabilities, and balance the cash box daily. Coordinate patient admission needs, bed assignments, and tracking boards where applicable. Meet or exceed audit accuracy standards and resolve error reports timely. Works with partnering departments to ensure all aspects of the patient's encounter are completed.

Required Qualifications

  • High School Diploma/GED OR 5+ years of customer service experience in an office setting or professional work environment
  • 1+ years of customer service experience in a medical office setting
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work from 3:00pm - 11:00pm on the following days: Week 1: Sunday, Wednesday & Thursday; Week 2: Monday, Tuesday, Friday & Saturday
  • Must be 18 years or age OR older
  • Must be able to pass a drug test before beginning employment

Desired Qualifications

  • Experience working in an Emergency Department
  • Experience with electronic medical records system
  • Experience in a medical office or hospital admitting/registration office
  • Knowledge of medical terminology
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Demonstrated ability to work in fast paced environments

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