Part Time Associate Banker Brooklyn South (30 Hours)
On-site · Brooklyn, New York, United States
Job Summary
Provide welcoming, customer-focused service in the branch by greeting clients, managing lobby flow, checking clients into the waiting queue, and scheduling/canceling meetings. Assist with day-to-day transactions and opening new accounts while adhering to policies, procedures, and regulatory requirements. Educate clients on using self-service options and technology (Chase Mobile App, Chase.com, ATMs) to meet banking needs. Build meaningful client relationships through active listening, empathy, and sharing product knowledge, introducing clients to specialists as needed. Perform branch operations which may include handling cash devices such as the cash vault and ATMs, in compliance with bank policies. Requires a high school diploma or GED and business/clients-focused experience; strong communication, teamwork, and a commitment to delivering a superior client experience.
Required Qualifications
- High school diploma or GED equivalent
- Client service experience or comparable experience
- Ability to put clients first and exceed their expectations
- Ability to build trusted relationships
- Ability to engage clients and communicate clearly
- Ability to resolve client issues with attention to detail
- Ability to learn products, services, and procedures
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