Part-Time (As Needed) Service Liaison
On-siteSacramento, California, United States
Sacramento, California, United StatesOn-sitePart TimeHigh School Or EquivalentSmall
Part TimeHigh School Or EquivalentSmall
Job Summary
Execute daily MEPS Support Services operations, managing applicant check-in/orientation, checkout, and lodging facility compliance. Coordinate with military representatives, hotel staff, and transportation providers to resolve issues regarding applicant conduct, services, and processing. Forecast support needs, track performance metrics, and complete required reports while ensuring safety and procedure compliance. Maintain high customer satisfaction through efficient service delivery and effective stakeholder communication.
Required Qualifications
- High school diploma or GED
- U.S. citizenship
- Ability to obtain and maintain any necessary facilities credentials/authorization
Desired Qualifications
- Military or Department of Defense experience
- Minimum of one to three years of customer service experience
- Strong interpersonal conflict resolution skills
- Strong problem-solving skills
- Ability to read, interpret, and communicate effectively regarding documents, reports, and correspondence
- Proficient in basic math
- Strong working knowledge of Microsoft Excel, Outlook, and basic internet navigation
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.