Part Time As Needed Patient Access Customer Service Representative
$36,608–$52,520 year
On-site · Austin, Texas, United States
Job Summary
Patient Registration Customer Service Representative in Patient Registration at Ascension Dell Seton Medical Center – University of Texas. Part-time PRN as needed; responsibilities include guiding patients through the registration process, answering questions with confidence and compassion, gathering accurate information quickly in a fast-paced environment, navigating diverse insurance plans with training, and building rapport to ease patient concerns. The role involves multi-system computer work, in-person interactions, phone support, and collaboration with clinicians and emergency staff. Training provided; prior healthcare experience preferred but not required.
Required Qualifications
- High School Diploma or GED
- Strong customer service experience
- Ability to pass background check, drug test, and meet vaccination requirements
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