Part Time Arena Passgate Representative
On-siteOrlando, Florida, United States
Job Summary
Check in guests at the Kia Center Employee Entrance by issuing single game credentials and troubleshoot check-in issues by contacting Orlando Magic employees. Serve as the primary point of contact for in-game performers, third-party vendors, and team visitors while directing radio calls to appropriate channels. Document and report all radio calls throughout the game for the Arena Operations Team using the 24/7 platform. Handle emergency occurrences and assist with all other duties as assigned during Orlando Magic home games. This part-time role begins mid-September for the 2026-27 season and requires a high school degree or GED, one year of customer service experience, and proficiency in Microsoft Office.
Required Qualifications
- High school degree or GED
- Minimum of one year customer service experience
- Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills
- Ability to meet tight deadlines and work well under pressure
- Strong organizational skills
- Time management skills
- Attention to detail
- Strong verbal and written communication skills
- Successful completion of pre-employment screenings
- Background check
- Drug screen
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