Part Time (30 hours) Associate Banker, Fashion Park Branch, Acadia, CA Bilingual Mandarin Preferred
On-siteArcadia, California, United States
Job Summary
Greet clients upon arrival, manage lobby traffic via tablet, and schedule or cancel client meetings. Provide account servicing and maintenance, open new accounts, and assist with day-to-day transactions using the Chase Mobile App, Chase.com, and ATMs. Perform branch operations including managing cash devices such as the vault and ATM while adhering to all policies. Build trusted relationships by actively listening, asking thoughtful questions, and sharing product knowledge to help clients achieve financial goals. This part-time role (30 hours) is located at the Fashion Park Branch in Acadia, CA, with bilingual Mandarin preferred.
Required Qualifications
- Ability to put clients first and exceed their expectations
- Ability to build trusted relationships
- Ability to engage clients
- Ability to quickly and effectively resolve client issues with attention to detail
- Ability to elevate the client experience
- Ability to quickly and accurately learn products, services, and procedures
- Client service experience or comparable experience
- High school diploma or GED equivalent
Desired Qualifications
- Strong desire and ability to influence, educate, and connect customers to technology solutions
- Cash handling experience
- Reading and speaking in both English and Mandarin
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